Refund Policy of Growth With Tech
Growth With Tech strives to deliver high-quality website development, SEO, digital marketing, and branding services to every client.
We understand that situations may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds may be granted for our services.
By engaging our services, you acknowledge and agree to the terms of this Refund Policy.
1. General Refund Principles
Service-Based Nature:
Our work involves time, expertise, and effort. Therefore, refunds are not typically provided once services have been initiated or completed as per the agreed project scope.
Project-Specific Agreements:
Any specific terms regarding refund, cancellation, or termination will be detailed in your service proposal, quotation, or agreement. These will take precedence over this general policy.
Non-Refundable Costs:
Expenses related to third-party tools or purchases such as:
Domain names
Hosting plans
Paid advertising budgets (Google Ads, Meta Ads, etc.)
Third-party software or plugins
Stock photos or premium templates
are non-refundable once purchased or used on your behalf.
2. Refund Conditions for Web & IT Services
Refunds for services such as website development, software setup, or IT support may be considered under the following situations:
Project Cancellation (Before Start):
If you cancel the project before any development or design work begins, a partial refund may be granted after deducting administrative or setup costs.Failure to Deliver (Material Breach):
If Growth With Tech fails to deliver services as per the agreed scope and cannot rectify the issue within a reasonable time, a proportionate refund may be issued.Scope Discrepancies:
If the delivered outcome differs significantly from the agreed deliverables and cannot be corrected, partial refunds may be discussed on a case-by-case basis.
3. Refund Conditions for Digital Marketing Services
Refunds for services such as SEO, PPC campaigns, social media management, or content marketing may be granted under the following situations:
Campaign Cancellation (Before Launch):
If a marketing campaign is canceled before activation, a partial refund may be processed after deducting setup or resource allocation fees.Unused Ad Budgets:
Any unused prepaid advertising budget (not yet transferred to platforms like Google, Meta, or LinkedIn) may be refunded.Service Non-Performance (Material Breach):
If services are not delivered according to the agreed scope and remain unresolved despite communication, a partial refund may be provided.
⚠️ Please note: No refunds will be provided for performance-based dissatisfaction (e.g., sales conversions, traffic changes, or search rankings), as these depend on external factors beyond our control.
4. Refund Request Process
To request a refund, clients must follow these steps:
Submit a Written Request:
Email your request to info@growthwithtech.com within 7 days of the issue.Provide Full Details:
Include the project name, service type, reason for the refund, and relevant supporting documentation or communication.Review and Evaluation:
Our team will review your request, communicate if clarifications are needed, and assess eligibility based on your agreement and service records.Resolution & Processing:
If approved, refunds will be processed within 15 business days through the original payment method.
5. Non-Refundable Situations
Refunds will not be issued under the following conditions:
Change of mind after the project has begun or is completed.
Client’s delay or non-cooperation (e.g., lack of content, approvals, or required access).
Issues caused by third-party platforms, hosting providers, or algorithm changes.
Minor bugs, revisions, or adjustments covered under the standard post-delivery period.
Breach of agreement or violation of terms by the client.
6. Contact Us
If you have questions or concerns regarding this Refund Policy, please contact us:
Growth With Tech
📧 info@growthwithtech.com
📞 +91 9667854160
🌐 https://growthwithtech.com